Aug 9, 2018 - Click the Junk > Junk E-mail Options in the Delete group on the Home tab. In the Junk E-mail Options dialog box, go to the options tab. Check the No Automatic Filtering. Mail from blocked senders is still moved to the Junk E-mail folder option. Add email sender’s address to the Safe Senders List in Outlook. You can add email sender’s address to the Safe Senders list to prevent email from going to junk folder. Select an email you want to add the sender to the Safe Senders list from the Junk folder. Right click it, and then select Junk > Never Block Sender in the right.

We have an end user that is using Outlook for Mac 2011 on OS X Snow Leopard. For several months prior the Junk E-mail Protection was working great. Then about a month ago it stopped. In Outlook 2011 under Tools > Junk E-mail Protection.

> Level, it can be set for Low or High and it will never put anything into the Junk E-Mail folder. This end user gets around 200+ spam messages a day, and changing the email address is not an option. We are using Exchange 2010 on the back end, and Junk E-mail is working for the Windows Clients (Outlook 2010). We have checked for updates under Help > Check for Updates, but there no updates available. Where can we check on the Mac to find out if the Junk E-mail Filter files are current or manually update them if they might be corrupt? Are there other things we should check on the Mac that might have caused it to stop working?

Mac vs windows for games. Is there an equivalent Junk Email Filter Update like there is for Outlook 2010 on Windows? (Thank you for your time. Hi Thank you for using Microsoft Office for IT Professionals Forums. According your description, this issue is more Office for Mac related. In order to get the answer effectively, it is recommended to post a new thread in for further discussion. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

Thank you for your understanding. William Zhou -------------------------------------------------------------------------------- Please remember to mark the replies as answers if they help and unmark them if they provide no help. Hi Thank you for using Microsoft Office for IT Professionals Forums.

According your description, this issue is more Office for Mac related. In order to get the answer effectively, it is recommended to post a new thread in for further discussion. The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

William Zhou -------------------------------------------------------------------------------- Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Hi all, I've been having some issues trying to send emails using outlook for mac 2011 from my own domain. This account configuration works fine on office for windows 2010 with the same ports 110 and 25 but for some reason doesn't work on outlook for mac 2011 All the emails I tried to send got to the outbox folder and don't get sent.

I've already tried the option that are on internet to empty the outbox and re enter the password but still doesn't work. I've even tried to rebuild and create a new identity, but still is not working.

Does any one have the same issue and been able to solve it? Hi, Thanks for Diane's suggestion. If it still doesn't work, I suggest you post the question in Office for Mac forum to get more specific support: The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding. Regards, Melon Chen TechNet Community Support It's recommended to download and install, which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.