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ISSUE Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS. Symptoms: • Text appears garbled or in a different font • Fonts not appearing in font picker STATUS: WORKAROUND We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active. For more information, read about how to fix Need more help?

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I have been running MS Office 2011 for Home and Student on my MacBookPro (OS 10.6.8 ) without any problems. Now all of a sudden, for no apparent reason, it crashes when I start, Excel, Word, or PowerPoint. I have uninstalled the program and reinstalled it three times using the following instructions from this link as well as read threads with others having the same issue but I can't seem to fix it. After each uninstall, I did a startup from my Install CD and ran Disk Repair and Repair Permissions before reinstalling MS Office. Permissions and Disk Repair stated everything was fine and no problems found.

When I click on Word or Excel, it crashes and below is the report that I got when I just now opened Excel and I get the same with Word. I've even tried holding down the shift key and starting up Excel or Word and it still crashes. I am far from being computer savvy but can someone please tell me why I can't get MS Office to work and explain to me in user friendly terms how I can fix it? I would really appreciate it. Thank you beforehand.

Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2014-02-03 19:16:54 -0500 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.0.0.100825 Crashed Module Name: CoreFoundation Crashed Module Version: 550.44 Crashed Module Offset: 0x000076a9 Blame Module Name: CoreFoundation Blame Module Version: 550.44 Blame Module Offset: 0x000076a9 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0. It appears that being up to date does not work as well. Here is a copy of my report. You will notice that I have updated to version 14.4.7.

This is the latest update that I can find for the software. I have noticed that a Mailer Daemon and SyncServer will not respond to force quit. The keep re-appearing in my Activity Log. If I find the cure, I will be sure to pass it along. Just helping out the thread in hopes someone has found the solution.

Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2015-02-08 19:53:46 +0000 Application Name: Microsoft Outlook Application Bundle ID: com.microsoft.Outlook Application Signature: OPIM Application Version: 14.4.7.141117 Crashed Module Name: Microsoft Outlook Crashed Module Version: 14.4.7.141117 Crashed Module Offset: 0x00022c74 Blame Module Name: Microsoft Outlook Blame Module Version: 14.4.7.141117 Blame Module Offset: 0x00022c74 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0. Quick Update: I have fixed the issue. My Outlook is fully functional again. Here is how I did it: Essentially, you open up Microsoft Word. Click on 'Help' and drop down to 'Check for Updates'.

Keep on doing this until your office version is 14.8 The full process: Open word Hit help Drop to Check for updates Update your software Open word Hit help Drop to Check for updates Update your software Repeat until you are at 14.8. After the final update, I was able to open my outlook back up with no problem. I hope this helps others out. Russ Thrower.