Although many of these troubleshooting steps may apply to Mac users, they're built out specific to Windows. Mac users, please for troubleshooting assistance. There you'll find help from Google Guides and our most knowledgeable users.

If you're unable to email images using Picasa, use the following troubleshooter to step through various solutions. Since Picasa is a downloadable application, please keep in mind that other software on your computer may interfere with your email settings for Picasa. If your firewall blocks or restricts information received to or from your computer, this may prevent you from emailing in Picasa.

If the website won't open, contact your Internet service provider for help. Safari needs access to port 443 to update your information in iCloud. Keep your data within the limits. If you go over the limit, your data won't stay up to date. If you still need help, try the steps for your device below. Outlook cannot connect to Gmail after July 15, 2014 Content provided by Microsoft Applies to: Outlook 2016 Outlook 2013 Microsoft Outlook 2010 Microsoft Office Outlook 2007 Outlook 2016 for Mac Outlook for Mac for Office 365 Outlook 2019 More.

Please attempt to email from Picasa after each of these steps: • Add Picasa to your firewall exceptions list. Consult the help resources for your particular firewall for specific instructions.

For Windows firewalls, please use these steps: • • Make sure you don't have two firewalls running. Running multiple firewalls on the same connection can cause issues with Internet connectivity. If you're using a second firewall, disable the Windows firewall.

• Disable your firewall temporarily to see if you can email in Picasa. • Successful email: If you can upload with the firewall disabled, your firewall is the problem. Consult the help resources for your firewall. • Failed email: If you still can't upload with the firewall disabled, please move on to the next step. If your firewall blocks or restricts information received to or from your computer, this may prevent you from emailing in Picasa. Please attempt to email from Picasa after each of these steps: • Add Picasa to your firewall exceptions list. Consult the help resources for your particular firewall for specific instructions.

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For Windows firewalls, please use these steps: • • Make sure you don't have two firewalls running. Running multiple firewalls on the same connection can cause issues with Internet connectivity. If you're using a second firewall, disable the Windows firewall. • Disable your firewall temporarily to see if you can email in Picasa. • Successful email: If you can email with the firewall disabled, your firewall is the problem. Consult the help resources for your firewall.

• Failed email: If you still can't email with the firewall disabled, please move on to the next step.